The Key to UCAOA’s Expo Sales Success
By Michael Doane, Marketing Manager, CadmiumCD
Since 2014, Urgent Care Association of America (UCAOA) manages over 1,200 exhibiting companies for their annual UCAOA Urgent Care Convention & Expo. We interviewed Jackie Stasch, Senior Manager of Corporate Relations at UCAOA and an expo sales expert, to learn how she sells booth space and sponsorship opportunities.
Jackie Stasch’s 7 Tips for Expo Sales Success
- Create Opportunities That Sell Themselves
Jackie says: “Make sure you upload good images and provide a solid description – You don’t need to send out 27 emails to sell an opportunity because it’s all there at the point of sale. If it’s valuable, it practically sells itself.”
Jackie makes it easy for her exhibitors to understand exactly what she is selling, what the benefit is, and she presents these opportunities right at the point of sale.
- Launch Booth & Sponsorship Opportunities Simultaneously
Jackie says: “It’s absolutely vital that opportunities are built out before booth sales go live – You want to deliver opportunities at a time when exhibitors are ready and willing to invest. Exhibitors often rarely come back to purchase more.”
Jackie knows that exhibitors are ready to spend money when they’re purchasing booth space. If they are not presented with sponsorship items at that exact moment, she knows that she’s lost her chance to present them with valuable opportunities.
- Include Multiple Assets
Jackie says: “Include multiple images, schematics, and anything else to make the opportunity as appealing as possible, and give them all the tools they need to sell the value to finance and leadership.”
This is marketing and sales 101. Jackie wants to make her offers as attractive as possible and easy to understand.
- Don’t Sell From a Menu
Jackie says: “Don’t sell from a menu of items – Communicate the value of an opportunity to a potential sponsor. Quoting app usage, for example, is a great way to sell an App Splash Screen Ad position. Our app’s usage is in the 80-90% range, so exhibitors know they’re going to reach a big audience with this kind of purchase.”
Jackie communicates the value of her offerings by sharing app analytics. This is a great way to get instant buy-in.
- Coach Your Exhibitors
Jackie says: “Coach exhibitors on best practices so they get maximum ROI from an investment – For example, if a sponsor purchases a linkable ad on the mobile app, I try to coach clients to ‘speak’ to UCAOA membership needs. Personalization is key and a link to http://www.I’m-A-Big-Corporation.com isn’t going to cut it.”
Jackie takes the role of consultant with her clients. She wants them to receive the highest ROI from exhibiting at UCAOA, so she delivers best practices and helps her clients achieve their goals.
- Treat Your Sponsors Like Partners
Jackie says: “Understand your client’s needs – Ask lots of questions and find out what the budget is, what the goals are, and suggest opportunities that fit into their unique needs. Explain why the opportunities you have to offer make a good partnership with their organizational goals.”
Jackie sees sponsorship as more than a business transaction. She wants to see clients coming back year after year, so she does her best to get to know their organizational goals and develop strong partnerships that have mutual benefit.
- Reach Out At the Right Time
Jackie says: “Remind exhibitors of sponsorship opportunities – don’t hound them, but a few weeks before the event ask them if they still have money in the budget to invest and try to pair that budget with an opportunity that meets their specific goals. Sometimes their budgets open up again right before the event. Remember to link to the exhibitor service center so that it’s very easy for them to review options and make a selection.”
Jackie has taken the time to understand her clients’ buying cycle. She doesn’t want to be overbearing, but she does want to deliver opportunities when they’re thinking about their presence at the UCAOA trade show.
Do you have any additional tips?
Jackie’s list is quite impressive, but we know there is other great advice out there. Leave a comment below and tell us what you do to increase exhibitor ROI while maximizing your revenue. Don’t have any tips? No worries! Leave Jackie a note thanking her for the knowledge she shared with us.
Michael Doane is marketing manager at CadmiumCD, makers of the myCadmium software platform, an award-winning suite of conference and trade show management products. Visit the CadmiumCD blog for more articles like this.
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